Carefully produced in China or Vietnam, depending on the item.

Every item has a size chart included.

Kindly allow a slight variation (1–3 cm) due to manual measuring.

As of the moment, we only offer local shipping within the Philippines.

Free shipping on ₱3,000+ orders!

Shipping fee starts at ₱100 — weight-based at checkout.

Return & Exchange Policy

As our items are pre-order and made especially for you, we do not accept returns or exchanges due to change of mind, incorrect orders, or sizing concerns.

However, we will accept a return or exchange only if:

* The item is damaged or defective


* The wrong size or product was sent

To be eligible for a return or exchange:

* The item must be unworn and unused

* All tags must still be attached

* Must be return in its original ziplock packaging

Please notify us within 3 days of receiving your order and provide photos of the issue.

If any of these issues occur, message us on:

• Instagram (@ecrack.ph)
  
  
• Facebook (EC RACK II)
  
  
• Or through our website chatbox
  

We’ll guide you through the return/exchange process step by step.